- BSBADM409A - Coordinate business resources
BSBADM409A
Coordinate business resources
Application
This unit applies to individuals with a broad knowledge of business resources who contribute well developed skills and knowledge to ensure adequate resources are available to perform the work of the organisation. They may have responsibility to provide guidance or to delegate aspects of these tasks to others.
Prerequisites
Not applicable
Elements and Performance Criteria
ELEMENT | PERFORMANCE CRITERIA |
1. Determine resource requirements | 1.1. Determine resource requirements in accordance with business and operational plans, and organisational requirements 1.2. Provide opportunities to individuals and workgroups to contribute to the identification of resource requirements 1.3. Ensure resource expenditure is realistic and makes efficient use of available budget resources 1.4. Present recommendations on resource requirements in the required format, style and structure using relevant business equipment and technology |
2. Acquire and allocate resources | 2.1. Acquire physical resources and services in accordance with organisational requirements 2.2. Check resources to ensure quality and quantity, in line with service agreements 2.3. Allocate resources promptly to enable achievement of workgroup objectives 2.4. Ensure consultation with individuals and teams on allocation of resources is participative and is conducted using appropriate interpersonal skills |
3. Monitor and report on resource usage | 3.1. Measure effectiveness of resource planning, and assess against actual costs, identified shortfalls and surpluses 3.2. Develop and implement methods of monitoring resource use to enable timely and accurate reporting against business and operational plans 3.3. Identify improvements in resource planning through consultation and feedback, and implement in accordance with organisational requirements 3.4. Maintain records concerning equipment and resource purchases, in accordance with organisational requirements |
Required Skills
Required skills |
communication skills to request advice, to receive feedback and to work with a team literacy skills to draft complex reports and to display logical information on resource usage numeracy skills to interpret, compare and calculate resource usage costs planning skills to schedule and track resource use and availability. |
Required knowledge |
common equipment faults functions of a range of business equipment key provisions of relevant legislation from all forms of government that may affect aspects of business operations, such as: anti-discrimination legislation ethical principles codes of practice privacy laws environmental issues occupational health and safety (OHS) organisational policies, plans and procedures record management processes and techniques related to maintenance schedules. |
Evidence Required
The Evidence Guide provides advice on assessment and must be read in conjunction with the performance criteria, required skills and knowledge, range statement and the Assessment Guidelines for the Training Package.
Overview of assessment | |
Critical aspects for assessment and evidence required to demonstrate competency in this unit | Evidence of the following is essential: monitoring resource usage to determine resource needs maintaining records of resource requirements calculating costs and expenditures in relation to use and maintenance of business resources knowledge of relevant legislation. |
Context of and specific resources for assessment | Assessment must ensure: access to an actual workplace or simulated environment access to office equipment and resources examples of records relating to business resources. |
Method of assessment | A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit: direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate review of recommendations on resource requirements review of records concerning equipment and resource purchases analysis of responses to case studies and scenarios demonstration of techniques oral or written questioning to assess knowledge of functions of a range of business equipment. |
Guidance information for assessment | Holistic assessment with other units relevant to the industry sector, workplace and job role is recommended, for example: other general administration units. |
Range Statement
The range statement relates to the unit of competency as a whole. It allows for different work environments and situations that may affect performance. Bold italicised wording, if used in the performance criteria, is detailed below. Essential operating conditions that may be present with training and assessment (depending on the work situation, needs of the candidate, accessibility of the item, and local industry and regional contexts) may also be included.
Resource requirements may include: | human resources location/premises OHS resources plant/machinery raw materials refurbishment staff amenities stock and supplies storage space technological equipment/software training materials |
Organisational requirements may include: | access and equity principles and practices business and performance plans defined resource parameters ethical standards goals, objectives, plans, systems and processes legal and organisational policies, guidelines and requirements management and accountability channels manufacturers' and operational specifications OHS policies, procedures and programs environmental sustainability business practices and standards quality and continuous improvement processes and standards quality assurance and/or procedures manuals reporting requirements security and confidentiality requirements |
Business equipment and technology may include: | answering machine binder computer fax machine photocopier printer shredder telephone |
Appropriate interpersonal skills may include: | clarity of language consultation methods, techniques and protocols seeking feedback from group members to confirm understanding summarising and paraphrasing using appropriate body language |
Feedback sources may include: | customer/client response data employee data equipment meter readings financial forecasts sales orders suppliers' invoices |
Records may include: | computerised or manual financial statements invoices maintenance schedules order forms petty cash forms purchase orders stock list and inventory control |
Sectors
Administration - General Administration
Employability Skills
This unit contains employability skills.
Licensing Information
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.